Shipping policy

At Baya Wear, all orders are shipped with tracking. This policy explains our order processing, shipping costs, and estimated delivery times for purchases made through https://bayawear.com.

Shipping details

  • Shipping destinations: Ships to all 50 U.S. states, including PO boxes and APO / FPO / DPO addresses.
  • Shipping cost: Free shipping on orders of $150 or more. Orders under $150 are charged a flat $9.30 shipping fee.
  • Order cut-off: 4:00 PM (GMT-07:00) Mountain Standard Time (Denver), Monday–Friday, orders placed after that, or on weekends and U.S. federal holidays, start processing the next business day.
  • Processing time: 1–2 business days, Monday–Friday
  • Transit time: 9–14 business days, Monday–Friday
  • Total estimated delivery: 10–16 business days, Monday–Friday

These are estimates, not guaranteed. Weather, carrier delays, holidays and address issues can occasionally add time.

Tracking your order

As soon as your order ships, you'll get a confirmation email containing your tracking number and tracking link. Tracking information may take up to 24 hours to become active. You can also track your order through our Order Tracking page.

Getting your address right

Please double-check your delivery address at checkout — it's the number one cause of delayed packages. If you spot a mistake after ordering, email us right away at help@bayawear.com with your order number. We'll do our best to correct it before shipment, but we can't guarantee changes once the order is processing or with the carrier.

If a package is returned to us because of an incomplete or incorrect address, or a refused delivery, any re-shipping cost may be the customer's responsibility.

Delayed, lost or damaged packages

If your tracking hasn't moved for 7 business days or your package is overdue, email help@bayawear.com and we'll open a carrier investigation where needed. If the carrier confirms the package is lost, we'll arrange a replacement or refund, where appropriate.

If tracking shows "delivered" but you don't have the package:

  1. Confirm the shipping address on your order is correct
  2. Check around your delivery spot and with household members
  3. Ask neighbors or building staff
  4. Give it 24–48 hours — carriers sometimes scan packages as delivered slightly early

Still missing after that? Email help@bayawear.com with your order number and tracking number, and we'll take it from there.

If a package arrives damaged, keep the packaging and take photos of the box and the item, then report us to help@bayawear.com within 2 days of delivery — it makes the resolution much faster.

Questions?

Website Name: Baya Wear 
Legal Company Name: Try New Do You LLC
EIN: 42-2619884
Address: 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States
Email: help@bayawear.com
Phone: +1 (616) 805-6276
Contact Form: click here

Support hours: Mon-Fri, 9:00AM-5:00PM
Sat–Sun: Closed
Timezone: (GMT-07:00) Mountain Standard Time (Denver)
We aim to respond within 1 business day.